About the role: 

As Mockup Design Manager, you will lead the evolution of our e-commerce visual asset production across our design operations. Managing three Design Team Leads and an overall team of thirteen 3D designers, you will bridge 3D asset creation with our platform's broader growth strategy.

Your mission:

Elevate our 3D production engine into a high-efficiency, tech-enabled unit. Over your first 12 months, you will simplify creative and technical processes, guide the team in adopting practical AI and automation tools, and optimize capacity to deliver faster, higher-converting visual assets that directly fuel merchant success.

Key Responsibilities:

• Workflow & process optimization: Partner with the team and stakeholders to identify production bottlenecks, introducing smart workflows and simple automations to remove repetitive tasks and keep the platform's visual pipeline moving quickly.

• Customer-driven impact: Passionate about aligning design operations with merchant success, translating user feedback and e-commerce trends into high-converting visual assets that lower reprint rates.

• Practical AI & tool adoption: Act as an approachable guide for the team, evaluating user-friendly AI tools and helping designers comfortably integrate them into daily workflows to make their jobs easier.

• Capacity planning & resource management: Direct resource allocation and capacity planning to ensure high-value initiatives are prioritized and ROI on visual asset creation is maximized.

• E-commerce operations strategy: Evaluate production metrics, align visual output with merchant usage patterns, and refine cross-functional collaboration channels to reduce reprint rates and boost merchant conversion.

• Leadership & team mentorship: Coach and mentor 3 Design Team Leads in merchant centricity, operational efficiency, team growth, and leadership performance, building a collaborative and high-performing creative engine.
  

Your qualifications:

• Leadership experience: Proven experience leading & developing technical, creative, or 3D design teams.

• Industry background: Direct background working within a platform environment, a SaaS business model, e-commerce, and a solid understanding of how creative and technical operations support scaling product ecosystems.

• Automation & process mindset: Comfortable and eager to introduce workflow automation tools and streamlined operational processes to eliminate manual, repetitive work.

• AI curiosity & familiarity: Enthusiastic about emerging AI capabilities in design, with a practical eye for how everyday AI tools can enhance team productivity.

• Data & capacity planning: Ability to look at team capacity and operational metrics to make smart scheduling and resource allocation decisions, ultimately driving output per FTE.
  

What we offer:

• Monthly salary EUR 3,000–3,500 gross, depending on work experience, education, and skills

• A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done

• An opportunity to work remotely or in a modern and welcoming office in Riga

• Flexible working hours (start your day as late as 11 AM)

• Private health insurance

• 2 extra paid days off to focus on your mental or physical well-being

• 1 extra paid day off to celebrate a Birthday or any other celebration of your choice

• Internal and external learning opportunities

• Access to mentorship, internal meetups, and hackathons, both on-site and online

• Free and healthy lunch if you work from the Rīga office

• Design and order your own merch using our platforms with an employee discount

• Exciting team-building events and parties you’ll never forget!

FYUL is the engine that powers on-demand commerce at global scale.

Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.

From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.

We're a fast-growing global company working toward powering great brands, great experiences, and great people.

We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!

AS Printful Latvia (Reģ. Nr. 40203050078)