About the role: 

The Director of Engineering, Enterprise owns the Enterprise Pillar from an engineering perspective.

This role is accountable for engineering outcomes across these domains: technical strategy, delivery, reliability, cost, and long-term sustainability. The Director operates at company level and ensures the Enterprise Pillar delivers business value at scale.

This is a senior leadership role with clear ownership, authority, and accountability.

Scope of Ownership: 

The Director of Engineering, Enterprise:

• Owns engineering outcomes for four Enterprise Pillar engineering teams that enable FYUL to engage with enterprise customers through scalable integration and embedding capabilities.

• Acts as the final engineering decision-maker for the Enterprise Pillar

• Shapes pillar-level architecture, platform strategy, and investment horizons

• Is accountable for delivery, reliability, security, cost efficiency, and technical debt

• Co-owns Enterprise strategy with Product and Commercial leaders, translating business goals into engineering capabilities.
  

Core responsibilities:

1. Engineering & Technical Leadership

• Defines and owns the technical strategy for the Enterprise Pillar, aligned with company and product strategy

• Makes final decisions on architecture, platform boundaries, build vs buy, and long-term technical bets

• Ensures systems are scalable, resilient, observable, and fit for enterprise-grade use cases

• Sets clear standards for engineering quality, operational readiness, and security

• Owns pillar-level technical debt strategy and prioritization

2. Delivery, Execution & Operations

• Owns delivery outcomes across all Enterprise teams

• Ensures work is broken down, prioritised, and sequenced to deliver incremental business value

• Ownership of the overall delivery process, including planning, reviews, incident handling, and retrospectives

• Holds teams accountable for:

  • Production incidents and follow-ups

  • Reliability and SLOs

  • DevOps ownership and on-call readiness

• Balances speed, quality, and sustainability at pillar level

3. Business & Product Alignment

• Partners closely with Product and Commercial leadership on Enterprise initiatives

• Ensures engineering decisions are explicitly tied to:

  • Revenue impact

  • Customer value

  • Cost and operational risk

• Understands Enterprise customers, integration use cases, and platform consumers

• Translates company and product strategy into clear engineering priorities for the pillar

• Supports Enterprise pre-sales by validating technical feasibility, integration scope, and delivery risk for large deals

4. Organizational Leadership

• Designs and evolves the engineering structure of the Enterprise Pillar

• Owns:

  • Headcount planning and team topology

  • Hiring and succession planning

  • Performance and accountability frameworks

• Develops senior engineering leaders and managers within the pillar

• Delegates effectively while retaining accountability for outcomes

5. Cross-Functional Influence

• Represents Enterprise engineering in company-level discussions and decisions

• Works across Product, Data, Security, and Commercial functions to resolve complex, cross-domain problems

• Escalates and resolves conflicts decisively, prioritising company outcomes over local optimisation

• Communicates clearly and directly with executives and stakeholders

• Leads technical due diligence for M&A and strategic partnerships impacting the Enterprise Pillar

What success looks like:

• Enterprise systems scale reliably with business growth

• Clear architectural direction with reduced churn and rework

• Predictable delivery of Enterprise initiatives

• Engineering cost and complexity are actively managed

• Teams have clear ownership, priorities, and accountability

• The Enterprise Pillar is trusted internally and externally as a platform foundation

• Engineering strategy measurably contributes to Enterprise revenue growth and deal expansion

Your qualifications:

• 10+ years in engineering leadership roles

• Proven experience leading large, multi-team engineering organizations

• Strong background in platform, infrastructure, or API-driven systems, including technical proficiency

• Track record of making and owning high-impact technical and organizational decisions

• Ability to operate effectively with executive stakeholders

• Preferably, experience in e-Commerce and Print on Demand

What we offer:

• A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done

• An opportunity to work remotely or in a modern and welcoming office in Riga or Tallinn

• Flexible working hours (start your day as late as 11 AM)

• Private health insurance

• 2 extra paid days off to focus on your mental or physical well-being

• 1 extra paid day off to celebrate a Birthday or any other celebration of your choice

• Internal and external learning opportunities

• Access to mentorship, internal meetups, and hackathons, both on-site and online

• Free and healthy lunch if you work from the Rīga office

• Design and order your own merch using our platforms with an employee discount

• Exciting team-building events and parties you’ll never forget!

FYUL is the engine that powers on-demand commerce at global scale.

Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.

From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.

We're a fast-growing global company working toward powering great brands, great experiences, and great people.

We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!

AS Printful Latvia (Reģ. Nr. 40203050078)