About the role:

Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. Our business keeps growing, so we’re looking for a skilled Principal Product Manager - Supply to join our team.

As a Principal Product Manager at Printify, you will play a key role in shaping and executing the product vision for a domain within the Supply pillar.

Your primary focus will be to deliver a seamless and efficient supply experience for merchants and their customers. The team's mission is to enable merchants to operate smoothly while ensuring operational efficiency, reliability, and scalability across the supply chain.

In this role, you will lead a domain within supply, working closely with the selection management, shipping, and order routing teams to ensure that merchants can confidently fulfill orders while keeping end customers satisfied. You will also work closely with logistics partners, carriers, fulfillment centers, data science teams, and internal engineering teams to drive innovation in supply automation, tracking visibility, and operational efficiency.

The ideal candidate has a strong background in logistics, e-commerce shipping, and marketplace dynamics, experience working with carrier APIs and fulfillment workflows, and a passion for simplifying complex logistics challenges.

Your daily tasks will include:

• Product Strategy: Develop and communicate a clear product vision, strategy, and roadmap for your domain, aligned with company goals and market trends.
• Market Research: Conduct thorough market research, user analysis, and competitive analysis to identify opportunities for differentiation and growth in the POD products marketplace.
• User-Centric Design: Collaborate with design teams to create intuitive, user-centric interfaces that enhance the shopping, customization, and purchasing experience for buyers.
• Cross-Functional Leadership: Work closely with engineering, design, and other cross-functional teams to define product requirements, prioritize features, and ensure timely and successful delivery.
• Feature Development: Define and prioritize features, functionalities, and enhancements based on customer feedback, data-driven insights, and business goals.
• Performance Tracking: Establish key performance indicators (KPIs) to measure the success of the marketplace and continuously monitor, analyze, and report on product performance.
• Customer Engagement: Drive customer engagement and retention strategies through personalized recommendations, loyalty programs, and targeted marketing efforts.
• User Testing and Feedback: Conduct user testing, gather feedback, and iterate on product features to ensure a seamless and delightful user experience.\
• Team leadership: Mentor and grow a team of 2 product managers.

Your qualifications:

• 5+ years experience working as a Product Manager with a proven track record of building and launching successful products.
• Experience in building fulfillment and shipping experiences, managing carriers integrations, and fulfillment and delivery workflows.
• User-centric approach when building customer-facing solutions.
• Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior.
• Exceptional project management skills with the ability to lead cross-functional teams and drive projects to completion.
• Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement.
• Experience with discovery and experimentation.
• Excellent communication, presentation, and interpersonal skills.
• Experience with agile development methodologies and product management tools.
• Passion for innovation, creativity, and staying updated with industry trends, including the most recent and emerging AI technologies.
• A bachelor’s degree in business, marketing, computer science, or a related field, as well as an MBA or advanced degree, is a plus.
• Previous experience at e-commerce platform companies is a plus.
• Previous experience managing product management teams is a plus.

What we offer:

• A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done
• An opportunity to work remotely or in a modern and welcoming office in Riga
• Flexible working hours (start your day as late as 11 AM)
• Private health insurance
• 2 extra paid days off to focus on your mental or physical well-being
• 1 extra paid day off to celebrate a Birthday or any other celebration of your choice
• Internal and external learning opportunities
• Access to mentorship, internal meetups, and hackathons, both on-site and online
• Free and healthy lunch if you work from the Rīga office
• Design and order your own merch using our platforms with an employee discount
• Exciting team-building events and parties you’ll never forget!

FYUL is the engine that powers on-demand commerce at global scale.

Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.

From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.

We're a fast-growing global company working toward powering great brands, great experiences, and great people.

We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!